An HOA ACH payment may fail or stop processing if the bank account number or routing number was entered incorrectly, changed, or is no longer valid.
What to do
- Contact your bank to confirm your account and routing information are correct and that your account can accept ACH withdrawals.
- Log in to the M&M homeowner portal and review or update the ACH banking information associated with your HOA account.
- If the banking information is correct but ACH payments still fail, contact M&M Property Management for help reviewing your account setup.