How do I set up/modify my auto payment or ACH?

Question

How do I set up my auto payment or ACH?

Answer

After logging in to your HOA account, please refer to the following instructions to set up automatic ACH payments from a bank account:

1. On the left menu, please click on the residents tab. 



2. Next, click on the third option, "ACH"



3. After reading, please decide whether you agree to continue with the process.

4. Complete the information and click save.

** IMPORTANT **

💳 Monthly ACH Payments
Payments via ACH are withdrawn on the first business day of the month for the full balance on the account.
📅 Your next withdrawal will only occur on the next due date (the 1st of the following month).

🔒 Setting a Withdrawal Limit
The amount that can be debited from your registered bank account remains open. If you would like to set a limit on how much can be withdrawn, please contact us, and our Accounting Department will be happy to assist you.